You may need to contact MS Support for that as you may have no way of getting in. If you didn't set up a second MFA Auth method, why not?Īssuming you have only setup one MFA Auth (SMS) then in the event you made a typo in the number then you'll never get the text. a second mobile number or an email to alternative ISP etc.). If you have setup more than one method when you first configured MFA then you should be able to select alternatives on the web module that requests a text response (i.e. I'm assuming that might let you log in okay and allow you to change your MFA details. I'd try using an unauthenticated browser (maybe Incognito mode) and go to as this goes direct to the setup portal for your MFA. Don't say where in the world you are, but I only mention as MS have different service components around the globe and a fault in the UK is unlikely to affect elsewhere.
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